FAQ
What types of DNA tests do you offer?
We offer Home Paternity Tests, Immigration DNA Tests, and Legal Paternity Tests, each tailored to meet specific needs and requirements.
How do I collect my DNA sample?
For all our tests, you’ll receive a comprehensive test kit with detailed instructions. Generally, samples are collected using simple cheek swabs.
How long does it take to get results?
Results are typically delivered within a few business days, depending on the test type and processing time.
Is my information confidential?
Yes, we prioritize your privacy. All test results and personal information are handled with the highest level of confidentiality and security.
Are your tests legally admissible?
Our Legal Paternity Tests are conducted under strict chain-of-custody protocols to ensure results are court-admissible. Other tests are not suitable for legal purposes.
Do you provide support throughout the testing process?
Absolutely. Our expert team is available to assist you with any questions or concerns you may have during the testing process.
How do I return my samples?
Our test kits include pre-paid return shipping labels for easy and cost-free sample return.
What should I do if I have issues with my test kit?
If you encounter any problems with your test kit, please contact our customer support team for assistance and resolution.